Comments on gardenpunk: Don't you hate it when...

amorris - thanks for the link. My thoughts exactl...

2007-12-06T20:46:05.102-08:00

amorris - thanks for the link. My thoughts exactly as I read the first paragraph of their ridiculously long press rel...errr...email...

Toby - you made me laugh. But so true.

dtc - Customer service is NOT hard. Simply put, be nice and help the customer. Oh well.

mrbrownthumb - Doesn't it though? Yep, I half expected H.O. to contact me to post a retraction or something like a big business might

Thanks everyone!

Haha,It reads like it was written by or for a poli...

2007-12-06T13:15:41.833-08:00

Haha,

It reads like it was written by or for a politician. Good job of using your blog as a platform to make yourself herd.

ooh. I hate that. How hard is it really, to corres...

2007-12-01T19:54:20.568-08:00

ooh. I hate that. How hard is it really, to correspond with a human? And, see, this is what happens. You post on your blog and then we read it and it affects a company. Even if just a little bit.

It sounds like they may be in crisis, morphing int...

2007-11-30T16:57:10.715-08:00

It sounds like they may be in crisis, morphing into a large transnational group of money grubbing liars.

Toby Gaines

Crazy stuff. Sounds like my run-in with Gurney's ...

2007-11-30T09:44:56.621-08:00

Crazy stuff. Sounds like my run-in with Gurney's a while back.
http://tinyurl.com/la7wp

chile - I think I just did!Melinda - thanks for th...

2007-11-28T17:41:11.772-08:00

chile - I think I just did!

Melinda - thanks for the heads-up. Straus brand is available at the Raley's/BelAir stores, which happen to have a location right down the street from me. I think we may have a new grocery store?! Thanks for the info!

I've run into similar situations with wheat compan...

2007-11-28T10:48:52.316-08:00

I've run into similar situations with wheat companies. It's so difficult to find out where national or regional companies get their products, and they just don't seem to care about their customers! Grrr.

Can you get Straus milk in Folsom? We love their milk, yogurt and butter, they have returnable bottles to cut down on waste, and they're closer to you than Idaho or Oregon - in Pt. Reyes, CA. They even power their farm and equipment on a methane digester from their own cow manure! They have a store search on their website: http://www.strausfamilycreamery.com/

There's also Clover Stornetta in Petaluma (I believe all their farms are in Northern California). When we don't get eggs from a local farmer, we buy organic, free range Clover eggs.

Yikes. Declining customer service is one of my pe...

2007-11-28T07:09:27.405-08:00

Yikes. Declining customer service is one of my pet peeves. I've always thought that customer service would make or break a company, but unfortunately Americans have proved this to be false. Most people will put up with anything to get a cheap price. Most, unlike you, don't even care about the quality. I find it very sad that most companies don't give a flying you-know-what about their customers anymore. Hopefully you can find a better alternative soon!